Shipping policy
SHIPPING & RETURNS
ORDER FULFILMENT
Orders are processed and fulfilled daily with the exception of weekends and public holidays.
Orders are usually shipped within 7 working days. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).
Orders may not ship within this time frame due to availability issues, lack of order information, billing delays, order verification process, custom products.
How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.
1. Item Processing Time: The processing time is the time it takes for us to arrenge the item(s) for shipment. We have several warehouses, and we need to finde from where to ship your order, depending on the stock and logistics.There are different processing times for different items depending on product category and volume. Usually it is around 5 working days to process.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
| Shipping Method | Delivery Time | Area |
| FREE SHIPPING | 5-12 days | North America (USA ) |
| 5-12 days | Oceanica (Australia) | |
| 5-12 days | Europe (France Germany Belgium Luxembourg Netherlands) | |
| 5-12 days | Europe (Sweden Portugal Italy) | |
| 5-12 days | Europe (England) | |
| 5-12 days | Europe (Finland Iceland Switzerland The Czech Republic Greece Austria) | |
| 5-12 days | Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia) | |
| 5-12 days | North America (Canada Mexico) | |
| 7-15 days | South America (Columbia Chile Peru Argentina Venezuela Ecuador) | |
| 7-12 days | Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine) | |
| 5-12 days | Europe (Croatia Ukraine Georgia Spain Russia) | |
| 5-12 days | Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea) | |
| 5-12 days | Oceanica (New Zealand) | |
| DHL | 2-5 days |
Europe (Norway Denmark Sweden Finland France Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Spain Portugal Italy Croatia Slovenia Romania Greece Hungary Ukraine Latvia Lithuania Georgia Estoni) Europe England |
| 2-5 days | North America (USA Canada Mexico) | |
| 2-5 days | South America (Columbia Chile Peru Brazil Argentina Venezuela Ecuador) | |
| 3-7 days | Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine) | |
| 2-5 days | Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea) | |
| 2-5 days | Oceanica (Australia New Zealand) |
HASSLE-FREE RETURNS
In the rare case, you're not 100% satisfied with the product(s), you may return it for a full refund or exchange it for the same product within 14 days from receipt. Alternatively, we can issue you a store credit to place another order. In case you receive a defective/wrong sized item, the return costs to our warehouse will be fully supported by us. If the item(s) is returned for any other reason than that, the buyer supports the return costs.